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Payments Processing Software

How do you currently process customer payments across your business?

Through a traditional bank merchant service

Using an integrated POS system

Through separate online and in-store providers

We don’t currently have a unified payments system

Do you use multiple payment providers for different channels

Yes – separate providers for each channel

Some are integrated, others aren’t

No – we already have one unified solution

Not sure

How do you currently handle international or cross-border payments?

We don’t process international payments

Through our bank or payment gateway

Using a specialist provider

We need help expanding internationally

How do you currently manage payment reconciliation and reporting?

Manually, through spreadsheets or accounting software

Integrated with our POS or ERP

Through our payment provider’s dashboard

We don’t have an automated process

What types of payments do your customers typically use?

Credit and debit cards

Mobile wallets

QR codes or digital links

Buy-Now-Pay-Later (BNPL)

All of the above

Would you benefit from having payments, loyalty, and customer data in one system?

Yes — we’d love to unify all three

Possibly — depends on complexity

No — we prefer separate systems

Are your payment systems currently integrated with your booking, POS, or ordering platforms?

Yes – fully integrated

Partially integrated

Not integrated

Not sure

What percentage of your sales are currently taken online vs in-person?

100% in-person

Mostly in-person with some online

Mostly online

Balanced across both

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