say86

What type of hospitality business do you operate?

Hotel / Resort

Restaurant / Bar / Pub

Club / Event Space

Other

How do guests typically contact you for enquiries? (select all that apply)

Phone calls

Email

Messaging apps

Booking platforms

Website chat or contact forms

What are the most common guest enquiries you receive?

Booking modifications

Check-in / check-out details

Directions / parking / transport info

Amenities and facilities

Local recommendations

Room service or F&B enquiries

Complaints or issue reporting

What languages do you need the AI to support?

English only

English + 1–2 European languages

English + major global languages

Multilingual support

Which systems do you need the AI to integrate with? (select all that apply)

PMS

Channel manager

CRM / guest database

POS / restaurant system

Not sure — need advice

How many guest enquiries do you typically handle per week?

Fewer than 50

200–500

500–1,000

1,000+

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