say86

What areas of your hospitality operation would benefit most from a digital assistant?

Guest services and concierge support

Booking and reservation management

In-room controls (e.g., lights, temperature, entertainment)

FAQs and general guest inquiries

Staff scheduling or internal communication

What type of digital assistant are you most interested in?

Voice-activated (e.g., smart speaker-style)

Chat-based (e.g., website or app chatbot)

Multi-platform (voice + chat)

Custom-branded assistant

Not sure – need recommendations

What languages or communication styles does your assistant need to support?

English only

Multilingual support (2–3 languages)

Full multilingual support (global guest base)

Formal and professional tone

Friendly and casual tone

What is the main goal of implementing a digital assistant?

Improve guest experience and satisfaction

Reduce front desk workload

Increase efficiency and speed of service

Provide 24/7 support without extra staffing

Enhance brand innovation and tech appeal

What level of integration do you need with existing systems?

Integration with PMS and booking engines

Connection with smart room devices

Sync with CRM or guest feedback platforms

Minimal integration – standalone use is fine

Not sure – would like a tech assessment

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