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Guest Messaging Platforms
Which communication channels would you most like to use with guests?
SMS / text messaging
WhatsApp
Email
In-app chat / push notifications
All of the above
How many guests or contacts do you typically need to message per month?
Fewer than 500
500–2,000
2,000–10,000
More than 10,000
Which systems would you like a messaging platform to integrate with?
PMS / booking system
CRM / loyalty programme
POS / F&B ordering system
Event or conference management tools
No integrations needed — standalone is fine
How familiar are you with RCS messaging [rich SMS with images, buttons, and interactive features]?
Not familiar at all
Heard of it, but never used it
Have tested it in limited campaigns
Already using it actively
Which types of rich content would be most valuable to send your guests?
Booking confirmations with maps & directions
Mobile check-in / check-out links
Upselling offers with images & “book now” buttons
Event / activity itineraries with interactive options
Post-stay surveys or review requests
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