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Lift (Elevator) Repair

What type of premises do you operate?

Hotel / Accommodation

Restaurant / Bar

Retail space

Other

What type of lift do you need service for?

Passenger lift

Service / goods lift

Kitchen / dumbwaiter

Platform / accessibility lift

Unsure

What issue are you experiencing?

Lift not operating

Lift stuck between floors

Doors not opening / closing

Strange noises or vibrations

Regular breakdowns

Other

How urgent is the repair?

Emergency – lift is out of service

Urgent – major disruption

Routine – still operating but requires service

Planned – for inspection, scheduled maintenance

When was the lift last serviced?

Within the last 3 months

3–6 months ago

6–12 months ago

Over a year ago

Unsure

Do you currently have a maintenance contract?

Yes, with another provider

Yes, but looking to change

No, but interested in setting one up

No, just a one-off repair

What level of service are you looking for?

One-off repair

Ongoing maintenance contract

Compliance inspection and certification

Full refurbishment or upgrade advice

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