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Loyalty Systems

What type of hospitality business do you operate, and what are your main goals for a loyalty program?

Restaurant

Café, Bakery, or Coffee Shop

Bar, Pub, or Nightclub

Hotel or Resort

Ghost Kitchen or Delivery-Only Business

Catering & Events Business

Food Truck or Pop-Up Vendor

What key features are most important in a loyalty program for your business?

Points-Based System

Tiered Membership Levels

Personalized Offers & Discounts

Multi-Location & Franchise Integration

QR Code & Digital Wallet Compatibility

Custom-Branded Mobile App

Referral & Social Media Sharing Rewards

What challenges are you currently facing in customer retention and loyalty?

Low Repeat Business

Customers Choosing Competitors

Poor Engagement with Existing Loyalty Programs

Difficult Tracking & Redemption Process

Lack of Data Insights on Customer Behavior

Ineffective Promotions

Inconsistent Experience Across Locations

How do you want your loyalty program to integrate with your existing operations and marketing efforts?

POS System & Payment Integration [Seamless syncing with Square, Lightspeed, Clover, Revel, or in-house payment systems]

Mobile App & Website Sync [Allowing customers to access their points and rewards via a branded app or website login]

AI & Predictive Analytics [Identifying high-value customers, predicting churn rates, optimizing offers based on data-driven insights]

Email & SMS Marketing Automation [Sending automatic reminders about rewards, birthday offers, and time-sensitive discounts]

Social Media & Influencer Engagement [Rewarding customers for Instagram check-ins, Facebook shares, TikTok content creation]

Multi-Channel Ordering & Delivery App Compatibility [Syncing rewards across in-store, takeout, delivery, and third-party platforms]

Sustainability & Eco-Friendly Loyalty Options [Customers earning rewards for sustainable actions, such as bringing reusable cups or eco-friendly dining choices]

Do you require bespoke loyalty program features or future scalability options?

Custom-Branded Rewards App

AI-Driven Smart Rewards

Blockchain & Crypto Loyalty Integration

Subscription & Membership-Based Loyalty

Custom Loyalty Partnerships

Scalability for Franchise & Multi-Location Expansion

Limited-Time & Event-Based Loyalty Perks

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