say86

What type of property or group do you represent?

Independent hotel

Boutique chain

Regional group

Global or multi-brand portfolio

Management company or franchise group

What are your main sales channels or segments?

Corporate travel and negotiated accounts

Groups and conferences

Weddings and social events

Leisure and tour operators

All of the above

How do you currently track performance and sales KPIs?

Manual reporting (Excel, PDFs)

Built into PMS

Dedicated CRM analytics

Custom dashboards (BI tool)

We don’t have a consistent method

Do you manage function space or meeting rooms as part of your sales operation?

Yes – dedicated event spaces

Yes – shared or multi-use spaces

No – rooms only

Planning to add event spaces in the future

How do you handle RFPs (Request for Proposals) and group inquiries?

Manually via email or forms

Through third-party RFP tools

Directly in PMS or CRM

Not currently structured

What integrations are essential for your sales software?

PMS (Property Management System)

CRM or email marketing

Channel Manager or GDS

Revenue management or BI platform

Accounting / ERP system

Do you use any AI or data tools to support sales forecasting today?

Yes – part of our CRM or RMS

Not yet, but exploring

No – everything is manual

Not sure

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