say86

How do you currently manage your operations across departments (rooms, F&B, retail, etc.)?

Separate systems for each department

A few integrated solutions

One system, but with limited functionality

Mostly manual processes / spreadsheets

What’s most important to you in improving guest experience?

Faster, seamless check-in / check-out

Unified billing across room, restaurant, spa, etc.

Loyalty programmes and personalised offers

Self-ordering / mobile convenience for guests

What’s your biggest priority for F&B operations?

Kitchen efficiency and order accuracy

Integrated menus across outlets

Mobile and self-ordering options

Upselling and promotions

Do you offer (or plan to offer) additional guest services like retail, spa, or events?

Yes — already do and need them integrated

Yes — planning to add soon

No — but open to exploring

No — we’re rooms/ F&B only

What’s most important to you about reporting?

Real-time financial and sales dashboards

Centralised reporting across multiple sites

Inventory and supply chain visibility

Guest behaviour and loyalty insights

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