say86

How do you currently manage your operations across departments (rooms, F&B, retail, etc.)?

Separate systems for each department

A few integrated solutions

One system, but with limited functionality

Mostly manual processes / spreadsheets

What’s your biggest priority for F&B operations?

Integrated menus across outlets

Kitchen efficiency and order accuracy

Mobile and self-ordering options

Upselling and promotions

Do you offer (or plan to offer) additional guest services like retail, spa, or events?

Yes — already do and need them integrated

Yes — planning to add soon

No — but open to exploring

No — we’re rooms / F&B only

What’s most important to you about reporting?

Real-time financial and sales dashboards

Centralised reporting across multiple sites

Inventory and supply chain visibility

Guest behaviour and loyalty insights

How important is it that all your departments run on one unified platform?

Essential — we need one source of truth

Very important — but can work with partial integration

Nice to have — but not a priority

Not important — we prefer separate systems

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