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Customer Feedback Platform
What type of hospitality business do you operate, and how do you currently collect customer feedback?
Restaurant
Café, Bakery, or Coffee Shop
Bar, Pub, or Nightclub
Hotel or Resort
Ghost Kitchen or Delivery-Only Business
Catering & Events Business
Food Truck or Pop-Up Vendor
What are your main goals for customer feedback collection?
Improving Food & Beverage Quality
Enhancing Customer Service
Reducing Negative Online Reviews
Increasing Repeat Business
Optimizing Operations
Personalizing Customer Experiences
Improving Employee Training
How would you like to collect and analyze customer feedback?
Digital Surveys
Real-Time Feedback Kiosks
AI-Powered Sentiment Analysis
Direct One-on-One Feedback
Social Media Monitoring
Mystery Shopper Programs
Automated Follow-Up Surveys
What challenges are you currently facing with customer feedback collection?
Low Response Rates
Delayed or Infrequent Feedback
Inability to Track Trends Over Time
Difficulty Integrating Feedback with Other Systems
Lack of Personalization in Responses
Managing Multi-Location or Franchise Feedback
Do you need additional services or integrations to optimize customer feedback management?
AI & Data Analytics Tools
Automated Review Response System
Integration with Loyalty & CRM Systems
Competitor Benchmarking
Team Performance Feedback & Training
Automated Alerts for Negative Feedback
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